Privacy Policy

Welcome to SoftecX (“we”, “us”, “our”), an IT Company committed to protecting your privacy and providing you with the best possible experience. This Privacy Policy outlines our practices concerning the collection, use, and protection of your personal information when you interact with SoftecX’s website, products, services, and applications (collectively, the “Services”).

By using our Services, you agree to the terms and practices described in this Privacy Policy. Please read this policy carefully to understand how we handle your information.

Information We Collect

1. Personal Information

We may collect and process the following types of personal information:

  • Contact Information: This includes your name, email address, phone number, and physical address.

  • Account Information: If you create an account with us, we may collect login credentials, profile information, and preferences.

  • Payment Information: If you make purchases through our Services, we may collect payment card details and billing information.

2. Usage Information

We gather data about how you interact with our Services, including:

  • Log Data: This includes information about your device, IP address, browser type, pages visited, and the date and time of your visit.

  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing and interaction with our Services.

3. Information You Provide

You may provide us with additional information when you:

  • Contact our customer support or submit inquiries.
  • Participate in surveys, contests, or promotions.
  • Post comments, reviews, or other content on our website or through our Services.
  • Share your preferences and settings for customizing your experience.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and Improving Services: To deliver the products and services you request and to enhance and personalize your experience with us.

  • Communication: To send you important updates, information, and newsletters, as well as to respond to your inquiries.

  • Analytics: To analyze and understand how our Services are used, so we can improve them and develop new features.

  • Marketing: To send you promotional materials, subject to your preferences and applicable laws.

  • Security: To protect our Services and users from fraud, abuse, and unauthorized access.

Sharing Your Information

We may share your information with:

  • Service Providers: Third-party companies and individuals who help us operate our Services, including hosting, payment processing, and customer support.

  • Affiliates: Companies affiliated with SoftecX for business purposes.

  • Legal Compliance: When required by law or to protect our rights and the safety of our users.

Your Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of receiving promotional emails.
  • Disable cookies in your browser settings.

Security

We take the security of your information seriously. We use industry-standard measures to protect your personal data, but no method is completely secure. Please keep your account credentials confidential and let us know immediately if you suspect unauthorized access.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our website or other communication methods.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

contact@softecx.com

Thank you for entrusting SoftecX with your personal information. We are dedicated to maintaining your privacy and providing a secure and reliable experience for all our users.